Decided on terminating your CenturyLink service? There are several options available which you can choose. There are many reasons you can opt to cancel the CenturyLink services but you can follow some other paths too besides canceling the service.
The first thing you should ask why you are canceling your service. If you are doing it because you are unsatisfied with the result, you can ask for a service troubleshoot. Sometimes, the issue you face is a pretty common one which can be easily resolved by a service troubleshoot. You can also create a service ticket with CenturyLink to get a solution for your issue. Here are some alternatives you can choose instead of canceling your service.
Bundle Your Services For A Budget Bill
If you are changing your service as you are having high service bills, you can easily come out of this situation by bundling your services. Opt for a TV, internet and phone bundle package and CenturyLink might even offer a discount to you for bundling its services. By simply terminating your services, you not only have to pay a termination fee but you cannot also be sure about the company you are replacing your service with.
Transfer Your CenturyLink Service
Before moving to a new address, consult with a CenturyLink representative and ask if they provide service at your area and if yes, ask for a Service Transfer request. By doing so, you can save big dollars by cutting down the new connection fee. You can also ask for any regional offers available to that particular area where you are moving.
Suspend Your CenturyLink Service
If you are going on a vacation for sometime, you can opt for a temporary suspended service so that it can be resumed when you return. By putting your services on hold, you not only save money on new device installation but also cut down your existing package fee. When you opt for a temporary suspended service, you can have the following benefits:
- Reserved telephone number
- Don’t have to pay installation fee
- Your stored data stays unchanged
Terminate Your CenturyLink Service
If you have decided to go finally and there are no alternative more suitable for you, you can cancel your service by going to the CenturyLink homepage. Simply log into your account and enter your area code. You will receive personalized help for your service cancellation. Simply follow the instructions and your CenturyLink services will be terminated. Make sure to ask about your deposit (if any) money and when will you receive it.