If your Comcast internet service or cable box is not functioning properly, then you can conduct a signal reset as it is the best and easiest fix for such problems.
Upon your request for a signal reset procedure, a representative from Comcast will turn your Comcast system off and then reset it through a computer program.
It is not possible to do signal reset all by yourself and it hardly takes a few minutes for a representative to do this process. Contacting the Comcast representative ensures that you have your Comcast’s customer account number with you.
The 3-Step Process
- Manually turn off your Comcast cable box. Keep it turned off for a few minutes and then turn it on. This is a go-to step which generally clears multiple problems. If this doesn’t help, follow the next step.
- Dial 1-866-405-0231 to connect to Comcast’s representative.
- Explain your issues to the representative and request him to conduct a signal reset. The representative would ask your Comcast customer account number to process the operation. In most of the cases, the procedure gets done immediately.