How To Reset At&t Wi-Fi Gateway To Its Original Settings?

To begin with, you should know that on resetting your wi-fi gateway to its original, factory-shipped condition, you will lose the custom setting. You can follow this easy guide to reset your Wi-Fi gateway: Before performing the factory reset process, try rebooting your Wi-Fi gateway first. As this might save your custom settings from getting […]

To begin with, you should know that on resetting your wi-fi gateway to its original, factory-shipped condition, you will lose the custom setting. You can follow this easy guide to reset your Wi-Fi gateway:

Before performing the factory reset process, try rebooting your Wi-Fi gateway first. As this might save your custom settings from getting deleted in the process.

The Process to Reset Wi-Fi gateway

Make notes of the custom settings on your Wi-Fi gateway (if you have any) like SSID and static IP address so that you can easily apply them after the reset process is done. Next, follow these steps:

  • Press the ‘Reset’ button on your Wi-Fi gateway and hold it for about 10-15 seconds. If you leave the button before 10 seconds, the gateway won’t reset.
  • Wait for the gateway to restart until the status lights are lit.
  • Check if the status lights of Service or broadband are solid green in color. If it is so, then reset is successfully done.

Other Options after the gateway reset

Find or change the Wi-Fi information

  • Reconnect your other devices to the Wi-Fi network.
  • In case you had a custom name for the Wi-Fi network or a custom password before the reset process, you can change it back easily.

The factory reset didn’t work?

If you still have issues, please check if your device is defective or call 1-855-378-5820  to customer support.