I’m not able to attach documents in Yahoo! Mail. What do I do?

When you attach an important document while composing an email in Yahoo! Mail, you’ll find a progress bar as well as “Adding an attachment” message, which help you visually track this process.If a document is successfully attached, it will be shown as image thumbnail or a file name at the bottom of this email. Also, […]

When you attach an important document while composing an email in Yahoo! Mail, you’ll find a progress bar as well as “Adding an attachment” message, which help you visually track this process.If a document is successfully attached, it will be shown as image thumbnail or a file name at the bottom of this email. Also, links will appear to remove or download the attachment when needed. If such indicators don’t appear then the document attachment process possibly failed owing to the limitations set by browser,Yahoo or problems in computer system or any tech hassles at Yahoo’s end.

Find some of the possible causes of this problem below:

File Restrictions

You are not able to attach files that have a name containing special characters includingdollar signs, hashtags orslashes, in Yahoo Mail. So, if there is any symbol or punctuation in the file name, then rename the file without such symbols and try attaching the file again.

Further Yahoo accepts attachments with a maximum size of 25MB. Yahoo evaluates that encoding process increases the size by nearly 33 percent and this encoding make the file readable for the one who receives you email. So, the document can’t be that much big.

Also, Yahoo doesn’t allow to attach encrypted files, therefore you can’t attach such documents.

Why can't I attach documents in Yahoo! Mail

Browser Problems

If you are not using Yahoo! Mail on any of the approved browsers, then it won’t work correctly. In addition, you should also ensure to have the most current version of JavaScript and Adobe Flash enabled in your browser.

When using the Internet Explorer internet browser, you can face compatibility mode problems with Yahoo! Mail, Yahoo recommends disabling it.

Further, Add-ons, like ad-blocking extensions, can too pose such problems. For this you should open an incognito or privacy mode internet browser window, or disable any add-ons for the time, then check if they are the cause behind interference. In case you are still facing the problem then try changing your web browser.

Other Possibilities

There might be incompatibility issues in your an-virus program which may not be compatible with the Yahoo Mail. For this check out if it’s causing the issue. First, temporarily disable your anti-virus software and try attaching the files.In case the antivirus program isn’t the real problem, then turn the antivirus software on and scan your system for any possible malware threats which may interrupt the computer functioning.

If there are lots of processes and programs running on your system, then this might be the cause of Yahoo Mail errors. Additionally, old or corrupt data may also impact the process by slowing down your PC and web browser. Close all programs except for your web browser, disable any updates, clear the browser cache and cookies, and if necessary reboot your PC then try attaching the document.

Yahoo Issues

There might be some technical difficulties with Yahoo which may occur anytime and still you can read, write or edit emails but other functionalities may not be available. Further, any upgrades from Yahoo’s end will also temporarily affect its functionality.  You can send you problem to Yahoo Customer Care on Twitter or Facebook or read help guide of Yahoo!.

If you face any issue with yahoo you can directly contact us