QuickBooks is an accounting application software designed especially for small and medium-size business entities. QuickBooks is developed and marketed by Intuit and provides on-premise accounting solutions with ability to perform several accounting tasks like managing payrolls and keeping a sales record.

A large number of business owners use this software due to its multiuser features. But as the sale of this product has increased, so have increased the issues. If you are a QuickBooks user, you might have faced some common display or performance issues. Read this complete solution guide to resolve such many more issues on your own.

Some Common QuickBooks Issues

QuickBooks Performance Issues

  • Unable to file taxes
  • Unable to access previous years’ tax returns
  • Didn’t receive refund
  • QuickBooks 2018 issues
  • QuickBooks 2017 issues
  • Slow QuickBooks
  • QuickBooks down
  • QuickBooks app not working
  • Slow to open a company file
  • Unable to access reports
  • Unable to email statements
  • Unable to load banking updates
  • QuickBooks not opening
  • QuickBooks issues with windows 10
  • QuickBooks issues with windows 7
  • QuickBooks issues with Mac
  • QuickBooks Payroll issues

QuickBooks Display Issues

  • Transaction unable to fit in screen
  • Small icons in Windows 10
  • Getting ‘No Company Subscription’ error
  • QuickBooks display not working
  • QuickBooks homepage is blank
  • Distorted display
  • QuickBooks window OFF screen
  • QuickBooks Online display issue
  • QuickBooks Pro display issue

QuickBooks Issues Troubleshoot Guide

Troubleshoot Company File Unable To Load Issue

If you are not able to load a company file on your QuickBooks, follow these steps to resolve this issue:

  • Make sure that the company file is hosting on a single computer.
  • Deactivate the file hosting feature with all computers except the main server.
  • Make sure that the company file or QuickBooks Desktop Program is not corrupted. You can try that by opening a sample company file.
  • Open QuickBooks and go to Menu.
  • Open the Utilities option and select Stop Hosting Multi-User Access. If there is more than one option, it signifies that multiuser file hosting is automatically disabled.
  • Once the multiuser file hosting is disabled, you can proceed.

Troubleshoot QuickBooks Desktop Issues

  • First, make sure that you haven’t disconnected internet in your computer. When you do not have internet connectivity in your desktop, you will not update a payroll or perform any of the QuickBooks desktop task.
  • Check that your internet has high speed connectivity.
  • QuickBooks desktop only works with latest version of Internet Explorer so update your browser if you are using an older version of Internet Explorer.
  • Verify that your Cipher Strength in your browser is at par.
  • Make sure that your QuickBooks subscription has not ended.
  • Clear your browser cache files as they might reduce the browsing speed.
  • Verify that you have entered the correct Payroll service key.

Troubleshoot QuickBooks Display Issues

  • Make sure you have selected the right screen resolution in your computer.
  • Change the QuickBooks DPI setting in your computer.
  • Disable display scaling in your computer.
  • Enable Override high DPI scaling behavior in your computer’s display settings.

If you are still facing some critical issue which you want to resolve immediately, dial QuickBooks customer service number on 1-866-405-0231 and get prompt support from a tech expert.

7 Tips To Improve QuickBooks Operations

If you want to enhance your QuickBooks experience, you must try these points:

  1. Do not open QuickBooks in more than one window while performing a task. If you open QuickBooks in several window tabs simultaneously, doing that might reduce your QuickBooks speed and working performance.
  1. Do not set more than 10 documents to print at a time. The longer the queue the slower your QuickBooks will get.
  1. Try to work on Payrolls in a single-user mode. If the payroll option is open in several computers, it might not work or work very slowly.
  1. Avoid adding a transaction with zero value. When you add multiple zero entries, it takes a lot of data on your company file making it larger in size, making the QuickBooks work slow. Adding a zero entry also gives you an incorrect result in your Inventory Cash Report’s COGS.
  1. Sort your Master Name List time to make QuickBooks work accurately. Also make sure you keep checking your company file to avoid any discrepancy. Always make a company file in portable mode as doing that will re-index your data automatically.
  1. Make sure that you solve any data mismanagement within time as avoiding that for a time will reduce the working of Quick books. Try to run transaction on accrual basis instead of cash.
  1. If there is only a single user of QuickBooks, make sure to use it on a single-user mode to match the working capability.

QuickBooks How-To Guide

How To Copy QuickBooks Company File Another Location?

  • Make sure that the company file is not open in any of the computers.
  • Copy the company file to a local drive of your computer from the network drive.
  • Make a new folder in the C: Drive of your computer.
  • Go to the folder where you have saved the company file
  • Select the company file which is in the (.qbw) format. Select all the corresponding .TLG files also.
  • Copy all the selected files.
  • Open the folder which you have created in the C: Drive. Paste all the files in the folder.

How To Rename A .TLG Extension File On QuickBooks Company Files?

  • Rename the file extensions only in case when the .TLG or ND file are damaged or unable to open.
  • Go to the folder where you have saved all the company files. Make sure no other computer is using those files at the moment.
  • Select the transaction log file. Click on the rename option and change the file name to OLD.qbw.TLG.
  • As soon as you open the QuickBooks in your computer after the rename process, it will automatically generate a new .TLG file.
  • You can follow these steps if you want to change the .ND file name also.

How To Check Company File Properties?

  • Go to the folder where you have saved all the company files. Make sure no other computer is using those files at the moment.
  • Select the company file and right click on it. It will be in the format of QuickBooks Company file with size being more than 7MB.
  • Go to the Properties option.
  • Make sure you have not enabled Compress and Encrypt option mistakenly.

How To Set A Company As Company Preferences?

  • Start your company file as Administrator and switch your computer in Single User Mode.
  • Select bills from the left side menu and click on Company Preferences Tab.
  • Opt out from the warning of duplicate bill numbers box. Check Yes in the Save changes box.
  • Select Items & Inventory from the left side menu and click on Company Preferences Tab.
  • Opt out from the warning of duplicate purchase order numbers box. Check Yes in the Save changes box.
  • Select Sales & Customers from the left side menu and click on Company Preferences Tab.
  • Opt out from the warning of duplicate invoice numbers and duplicate Sales Order box. Check Yes in the Save changes box.
  • Select Search from the left side menu and click on Company Preferences Tab.
  • Opt out from the warning of automatic update box. Check Yes in the Save changes box.
  • Now Select OK and the company preference will be changed.

Best Versions Of QuickBooks For A Small Business

QuickBooks Online – If you do not want to have a specific software for your banking needs, you can use the QuickBooks online feature. With QuickBooks online, you can easily access simple day-to-day banking use but it will not offer any extensive banking tool such as multiple customer invoicing, Collections Center, or  batch invoicing.

QuickBooks Pro – As the name suggests, this software includes several high-end features like International Sales Support, Collections Center and Lead Center feature. If you want QuickBooks for an individual company, you can prefer this software.

QuickBooks Premier – With QuickBooks premier, you will be able to perform a series of tasks from your small level business like multiple billing, one place inventory center, profitability reports, customized sales reports and balance sheet tracking. You can easily perform your day-to-day activities or know about business growth.

QuickBooks Enterprise Solutions – If you have a semi large enterprise, QuickBooks Enterprise Solutions is the perfect accounting software for you. You can perform all the tasks which you might deem fit for your business with detailed service on all the business elements. You can track your sales, purchase, output and profit with the software. It also works better in a multi-user company with support to 30 simultaneous users. If you have a separate branch of your office, you can also perform a company wise analysis to know which outlet is performing better.

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