How To Uninstall Or Reinstall The Drivers For PIXMA Printers

Facing problems with the installed PIXMA drivers or while installing them? Sometimes the installation gets interrupted because of Windows errors which leads to an unstable condition. Restarting the computer fixes the installation but sometimes the installed drivers start misbehaving. In such scenarios, reinstalling the drivers can fix almost all the issues. After all, the printer […]

Facing problems with the installed PIXMA drivers or while installing them? Sometimes the installation gets interrupted because of Windows errors which leads to an unstable condition. Restarting the computer fixes the installation but sometimes the installed drivers start misbehaving. In such scenarios, reinstalling the drivers can fix almost all the issues. After all, the printer is useless with buggy drivers and a reinstall is a fresh start that eliminates all the bugs. Let’s go through the procedure for uninstalling and reinstalling PIXMA printer drivers.

Uninstalling the printer driver

 

  1. Open the Start menu and Go to ‘All Programs’ or ‘Programs’ .
  2. Find the Canon printer drivers and click on Uninstall in the folder menu.
  3. Click on OK or Execute when the confirmation prompt comes.
  4. The uninstallation progress screen will come. Click on OK after the “Uninstall successfully completed.” message appears below the progress bar.

Note:  If Add or Remove Programs is used to uninstall the drivers, the Start menu entry will not be removed which may cause issues while reinstalling the drivers. Follow the above mentioned steps in order to completely remove all printer driver files including the Start menu entry.

In case of Windows 7, Vista, XP or 2000 where the printer folder might not appear in ‘All Programs’ or ‘Programs’

Choose the printer to be removed

 

  • Windows 7
  1. Open Start menu and go to Devices and Printers.
  2. Click on the model to remove. On the keyboard, press the Alt key.
  3. Open the File menu from the top left corner and click on Remove device.

 

  • Windows Vista
  1. Open the Control Panel from Start menu and go to Printers under Hardware and Sound.
  2. Click on the model to remove. On the keyboard, press the Alt key.
  3. Open the File menu from the top left corner and click on Delete.

 

Remove the printer

  • Windows 7
  1. Click on Yes when the confirmation prompt appears.
  2. Click on Yes when ‘User Access Control’ prompt appears.

The printer icon will be removed.

 

 

  • Windows Vista
  1. Click on Continue when the ‘User Access Control’ prompt appears.
  2. Click on Yes when the confirmation prompt appears.

The printer icon will be removed.

 

Choose the printer driver to be removed

  • Windows 7
  1. Select any remaining printer icons in Devices and Printers.
  2. Click on Print server properties on the command bar and then go to the Drivers tab.
  3. Click on Change Driver Settings button if it is displayed.
  4. Click on Yes when ‘User Access Control’ prompt appears.
  5. Click on the printer to remove from the ‘Installed printer drivers’ list.

 

  • Windows Vista
  1. On the keyboard, press the Alt key.
  2. Open the File menu from the top left corner and click on Run as administrator.
  3. Go to Server Properties.
  4. Click on Continue when ‘User Access Control’ prompt appears.
  5. Go to the Drivers tab and click on the printer to remove from the ‘Installed printer drivers’ list.

 

Remove the printer driver

 

  1. Click on Remove. ‘Remove Driver and Package’ page will appear.
  2. Check the Remove driver and driver package box and click on OK.
  3. Click on Yes when the confirmation prompt appears.
  4. Click on Delete once data collection in the ‘Remove Driver and Package’ page gets completed.
  5. Click on OK. This will remove the printer driver.

Note: The printer driver may not be properly removed from the ‘Installed printer drivers’ list. In this case, restart the computer and try again.

 

Reinstalling the printer driver

 

Close all running applications before running the installation. Log in as administrator or Administrators group member. Do not switch between users once the installation starts. The computer will need to restart during the installation. Follow the displayed instructions and do not take out the Setup Disc when the computer is restarting. The installation will resume once the computer restarts.

  1. Switch off the printer.
  2. Connect the printer and the computer using the printer cable.
  3. Switch on the computer.
  4. Put the Canon Software Setup and User’s Guide Disc in the CD/DVD-ROM drive. The setup will automatically launch.

 

Note: In case the setup does not launch automatically, open Start menu and click on Run. Enter ‘x:\msetup.exe’ (x: being the letter of the CD/DVD-ROM drive) in the ‘Run’ window and click on OK.

 

  1. Click on Custom Install on the ‘Master Setup’ screen.
  2. Unmark all the listed items except Printer Driver and click on Next.
  3. Read the agreement and click on Yes on the ‘License Agreement’ page. Click on Next.
  4. The installation will start copying the files. The ‘Printer Port’ page will appear after all the files are copied. Switch on the printer when this page appears.

 

Note: Disconnect and reconnect the printer cable if the printer does not get detected after switching on. Follow the below mentioned steps if the printer does not get detected even after reconnecting the cable.

 

  1. Click on Cancel on the ‘Printer Connection’ page.
  2. Click on Start Over on the ‘Installation Failure’ page.
  3. Click on Back on the subsequent page.
  4. Click on Exit on the ‘PIXMA Model No.’ page and take out the Setup Disc.
  5. Switch off the printer and restart the computer.
  6. Be sure to close all the running applications.
  7. Reinstall the printer driver by following the procedure given in the setup manual.
  8. Click on OK to finish the installation of printer driver.

 

Note: If a Cannon printer was previously connected using a USB cable, ‘USB driver update’ prompt will appear. Click on OK for updating the USB driver and restart the computer.